JOB DETAILS

• Work type: Full time

• Location: Hanoi, Vietnam

• Department: Ground Operations

RESPONSIBILITIES

• Oversee the performance of ground handling agents.

• Ensure flights are operated according to company safety requirement.

• Provide good customer services by airport staff under his/her leadership in various situation.

• Assist in compiling reports and reporting information to headquarters about daily operations.

• Instruct and monitor ground handling agents service performance.

• Monitor the staff performance of his/her subordinates.

• Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members.

REQUIREMENTS

• Minimum 4 years of airport services working experiences. 1 year or above supervisory experience is preferred.

• Able to work independently under high pressure.

• Customer-oriented with excellent communication and presentation skills.

• Fluency in English and local language (both written and oral) are required.

• Proficient in MS Excel, Word and PowerPoint.

• Willing to perform shift duties.